Government Agencies

More Than One Hundred Twenty Five Years of Extensive Expertise in Crisis Leadership and Change Management

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Our Expertise

Incident Management Solutions (IMS) provides comprehensive emergency management consulting services to government agencies at the local, state, and federal levels, with a focus on planning, training, and operational leadership. They assist agencies in developing regulatory-compliant, all-hazard documents like Emergency Operations Plans (EOPs), Continuity of Operations Plans (COOPs), and Hazard Mitigation Plans (HMPs), often beginning with a Threat and Hazard Assessment (THIRA/HVA). A core function is validating these plans through a full range of drills and exercises, from discussion-based tabletop exercises to complex full-scale operations, which test the agency's application of the National Incident Management System (NIMS) and the Incident Command System (ICS). Post-exercise, IMS develops After-Action Reports (AARs) and Improvement Plans (IPs) to ensure lessons learned are translated into tangible improvements, ultimately helping government agencies optimize their response capabilities and maintain organizational resilience.

Planning

Incident Management Solutions (IMS) supports government agencies by providing comprehensive emergency management and Continuity of Operations (COOP) consulting services to ensure the sustained performance of mission essential functions during any major disruption. Their role encompasses developing detailed, all-hazards plans, including the core Emergency Operations Plan (EOP) and the COOP, which outlines the strategic framework for relocating operations, identifying alternate facilities, and maintaining essential records. A critical component of IMS's service is training and exercising the agency's personnel, using drills like tabletop and full-scale exercises, to validate the viability of their COOP and EOP against the National Incident Management System (NIMS) guidelines, thus fostering organizational resilience and ensuring swift recovery from events ranging from natural disasters to technological failures.

Training

Incident Management Solutions (IMS) provides government agencies with classroom-based training focused on establishing a foundational understanding of emergency response and continuity doctrine, independent of hands-on drills. Their core function is delivering courses on the National Incident Management System (NIMS) and the Incident Command System (ICS), including the prerequisite and intermediate levels (e.g., ICS-100, 200, 300) to ensure a standardized, all-hazards approach across all disciplines and levels of government. This curriculum trains personnel on roles, responsibilities, organizational structure, resource management, and effective communication protocols essential for functioning efficiently within an Incident Management Team (IMT) or Emergency Operations Center (EOC) during a crisis, thereby building the conceptual knowledge necessary for successful COOP implementation and unified command.

Leadership

Incident Management Solutions (IMS) functions as a strategic partner to government agencies, providing executive-level leadership and subject matter expertise essential for effective emergency management and continuity. Their role goes beyond standard training by offering high-level consulting and operational leadership support, which includes developing and refining Continuity of Operations Plans (COOP) and comprehensive Emergency Operations Plans (EOPs). IMS senior associates leverage extensive experience to guide executive personnel in establishing the command and control structures necessary for the Incident Command System (ICS) and National Incident Management System (NIMS) to function at a strategic level, ensuring decisive decision-making, resource allocation, and maintaining the continuity of essential government functions during and after a critical event.

Drills and Exercises

Incident Management Solutions (IMS) plays a critical role in government preparedness by designing, conducting, and evaluating a progressive series of emergency management and continuity drills and exercises. These services range from discussion-based tabletop exercises (TTX), which test plans and clarify roles in an informal setting, to functional and full-scale exercises (FSE) that physically simulate a complex event to test multi-agency coordination, resource deployment, and the activation of the Incident Command System (ICS). IMS ensures all exercises are Homeland Security Exercise and Evaluation Program (HSEEP)-compliant, providing realistic scenarios, acting as controllers/evaluators, and delivering comprehensive After-Action Reports (AAR) with specific Improvement Plans to identify gaps, validate capabilities, and ultimately enhance the agency's operational readiness and resilience.

Clients Served

Incident Management Solutions has been serving the Government Agencies since 1996.

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There is no charge for us to discuss your matter with you and recommend a path forward.

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